Terms and conditions

 

Wye Glamping

DEPOSIT

25% non-refundable deposit payable on reservation. Remaining balance is due 42 days before arrival.

CANCELLATION

If a cancellation is made up to 21 days before arrival no refund will be due but the stay may be transferable to another date. If a cancellation is made within 21 days before arrival no refund will be due and the dates are not transferable.

We strongly advise guests to take out holiday insurance to cover cancellations, public liability and personal belongings.

CHECK IN

4-7PM

CHECK OUT

By 10AM

HOUSEKEEPING

By booking with Wye Glamping you are agreeing to leave all furnishing and fittings in the same state you found them and leave the site clean and tidy when you depart. You will be held responsible for the cost of repair or replacement of any damages.

FIRE SAFETY

  • Strictly no smoking within tents and yurts.

  • Only wood is to be burned in the ‘wood burning stoves’. The door of the stove must be kept closed when lit.

  • Candles must only be used when housed with lanterns provided.

  • There is a fire extinguisher and blanket at each pitch, please only attempt to use these if you are sure it is safe to do so.

  • Please do not tamper with the gas bottles. Contact us to make any adjustments you may think necessary.

  • Please keep firepits at least 3 metres from the tents and shelters.

CHILDREN

Your children are your responsibility at all times

NOISE

Noise must be kept to a minimum after 10pm. If you cause an extreme disturbance to other guests or neighbours, we reserve the right to ask you to leave.

DOGS

Dogs are permitted at Wye Glamping but must be kept under control at all times.

PERSONAL BELONGINGS

Wye Glamping accepts no responsibility for the loss or damage of personal belongings brought onto site. Please leave valuables at home.